DONA International Grievance Form
An ethics claim is an objection lodged against a DONA certified doula or DONA member in which the doula is accused of behavior that violates DONA International’s Standards of Practice and/or Code of Ethics. It may be submitted by anyone, including but not limited to the client, their partner or family, a nurse, the client’s care provider, a hospital administrator, another doula, a DONA certified doula, a DONA approved doula trainer; or it may be originated by the Ethics Committee. If the objection is determined not to involve possible violations of the DONA International Standards of Practice and/or Code of Ethics by a DONA certified doula or DONA member, then it is not an ethics claim. It remains, by definition, a complaint. An incident is any potentially negative occurrence arising in a birth or postpartum support situation and involves the DONA certified doula or DONA member as the provider. The incident may be submitted to the Ethics Committee Chair by the doula or another party. Please provide as much detail as possible and you will be contacted by a DONA International Team Member.