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Standards and Ethics

The world’s leading doulas have spent 25 years developing and sharpening DONA International’s Standards of Practice and Code of Ethics.

The DONA International Doula Standards of Practice and Code of Ethics proves to help our doulas, families and medical practitioners know exactly what doulas do and what doulas do not do. The guidelines include very specific information about the doula’s role in regard to providing emotional, physical, practical, and informational support.

All DONA certified doulas sign and agree to adhere to the Standards of Practice and Code of Ethics. Families and practitioners can feel assured that when working with a DONA certified doula, they will receive the highest standard of professionalism. Look for the credentials CD(DONA), PCD(DONA), AdvCD(DONA) or AdvPCD(DONA).

 

Below you can learn more about our Standards of Practice and Code of Ethics, and you can download the full documents to learn more about how DONA International doulas practice.

Who agrees to the DONA International ethics and standards?

All DONA certified doulas and members sign and agree to adhere to the SOP/COE. Families and practitioners can feel assured that when working with a DONA certified doula, they will receive the highest standard of professionalism.
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Birth Doula SOP/COE

Birth Doula SOP/COE

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Postpartum Doula SOP/COE

Postpartum Doula SOP/COE

Grievance Policies

Worldwide, our doulas do an incredible job living out the DONA International values in their work. When there is an occasional problem, our Grievance Committee is available to offer guidance to the public, medical professionals and doulas. For more information, email  DONA’s Grievance Chair, or download these grievance forms.

Individual and Organizational Grievance

A grievance is an objection lodged against a DONA certified doula or DONA member or DONA International as an organization in which the doula/organization is accused of behavior that violated DONA International’s Standards of Practice and/or Code of Ethics.

GOAL AND PURPOSE:
The goal is to provide a mechanism through which the public and the community of doulas may be protected if there is alleged misconduct on the part of a DONA certified doula or DONA member, the Board or DONA leader. 

  Download Grievance Form

*Whistleblower Policy available upon request